Because I’d visited so often to print things, she made me feel that someone had witnessed the journey I was on, all the way through to its difficult conclusion

• Read more in the kindness of strangers series

Mum’s disease progressed slowly at first, and then in a really big rush. After years of battling early onset Parkinson’s, in 2015 we were suddenly told she only had six months left.

I was living in Brisbane, Australia, and Mum was in a care home 600km away in Taree, so I began flying down every second weekend to visit. At the time, it was still common to print out your boarding pass – or at least, it was for me; I was a bit late to the tech game.