Exclusive: East Sussex MP Helena Dollimore says ‘shambolic’ museum phone line has made her constituents lose out to ‘queue jumpers’

Hastings residents have missed out on tickets for the Bayeux tapestry after being put on hold for hours by a “glitchy and shambolic” phone system, their MP has said.

People from “1066 Country” were promised a chance to buy before a sales line opened to the public on Wednesday. But Helena Dollimore, the MP for Hastings and Rye, said it has been almost impossible for her constituents to get through to the British Museum.